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Tjia Irawan

Service Excellence Coach

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Beberapa artikel pembelajaran yang menarik untuk Anda pelajari, di antaranya adalah:

Belajar Service Excellence dari Casanova

  1. To Make a Woman Feels Special, Do Something Special
  2. Privacy is Sexy
  3. Admire Her from All Angles
  4. Ask What She Thinks
  5. Decadence Ruled
  6. Sought to Appeal to All the Woman’s Senses
  7. Savor the Anticipation
  8. Be Playful
  9. Be Spontaneous
  10. Surprise Her with a Gift

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Recent Posts

  • Disruption Awareness for Customer
  • The 8 Waste of Service (6): MISTAKES – GAP 2 (Management Perceptions – Service Standards)
  • The 8 Waste of Service (6): MISTAKES – GAP 1 (Customer Expectation – Management Perceptions)
  • The 8 Waste of Service (6): MISTAKES
  • The 8 Waste of Service (5): INCORRECT INVENTORY (and Incorrect Information) (Part 2)
  • The 8 Waste of Service (5): INCORRECT INVENTORY (and Incorrect Information)
  • The 8 Waste of Service (4): UNCLEAR COMMUNICATION
  • The 8 Waste of Service (3): How can you reduce the MOVEMENTS needed to receive your service?
  • The 8 Waste of Service (2): Where can you eliminate DUPLICATION for your customers and colleagues?
  • The 8 Waste of Service (1): Where is the service you promise getting DELAYED? (Part 4)

Categories

  • Service Excellence Articles (1)
  • Service Excellence Model (23)

Tags

Casanova Model (11) Service Excellence (1) Service Excellence Model (23) The 8 Waste of Service (12)
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Email: cs@coachingmediasolutions.com
Handphone: 0877 0052 2596 atau 0877 0034 1311

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