Skip to content

Tjia Irawan

Service Excellence Coach

Home
About
Articles
Member Area
Contact

Service Excellence Model

Home » Service Excellence Model

Oct 31 2017December 18, 2017

Belajar Service Excellence dari Casanova

Service Excellence Model / By Admin / 1 minute of reading

Dalam 10 hari ke depan kita akan belajar Service Excellence dari seorang yang bernama Giacomo Casanova. Giacomo Casanova bukanlah seorang …

Belajar Service Excellence dari CasanovaRead More »

Posts navigation

← Previous Page 1 2 3

Log In

E-mail

Password

Remember Me

Lost Password

Search for:

Recent Posts

Disruption Awareness for Customer
The 8 Waste of Service (6): MISTAKES – GAP 2 (Management Perceptions – Service Standards)
The 8 Waste of Service (6): MISTAKES – GAP 1 (Customer Expectation – Management Perceptions)
The 8 Waste of Service (6): MISTAKES
The 8 Waste of Service (5): INCORRECT INVENTORY (and Incorrect Information) (Part 2)
The 8 Waste of Service (5): INCORRECT INVENTORY (and Incorrect Information)
The 8 Waste of Service (4): UNCLEAR COMMUNICATION
The 8 Waste of Service (3): How can you reduce the MOVEMENTS needed to receive your service?
The 8 Waste of Service (2): Where can you eliminate DUPLICATION for your customers and colleagues?
The 8 Waste of Service (1): Where is the service you promise getting DELAYED? (Part 4)

Categories

Service Excellence Articles (1)
Service Excellence Model (23)

Tags

Casanova Model (11) Service Excellence (1) Service Excellence Model (23) The 8 Waste of Service (12)

Facebook Twitter

Untuk mengundang Coach Tjia Irawan hadir bagi Perusahaan atau Organisasi Anda, silakan hubungi:
Email: cs@coachingmediasolutions.com
Handphone: 0877 0052 2596 atau 0877 0034 1311

Copyright © 2019 Tjia Irawan

Scroll to Top